CiviCRM

CiviCRM is an open-source web-based Constituent Relationship Management (CRM) tool that provides a rich set of tools that help an organization record information and manage people and organizations it deals with.  Modular and powerful, CiviCRM manages membership, events, mail-outs, reports, donors, and more.  CiviCRM is emerging as a CRM solution of choice for the not-for-profit sector as it provides so much more than a simple contact database.

The CiviCRM Advantage

• Web-based software: accessible to any user, anywhere in the world
• Open-source software: supported by a diverse and active user community; cost-effective with no upfront or on-going licensing fees
• Adaptable for the specific needs of not-for-profit organizations

Key Features

• Capturing relationships between people and organizations
• Recording interactions with individual constituents and scheduling follow-up interactions
• Managing fund raising activities, including donation campaigns and pledges
• Managing memberships (both individual and organizational memberships)
• Tracking event registration and participation, including ticket sales
• Interacting with large sections of an organization's constituency, including mass e-mail and mail-merge features
• Custom reporting across a wide range of data

The PeaceWorks Support

• CRA (Canada Revenue Agency) compliant receipting module
• tested with PayPal gateway
• creates CRA-compliant PDF receipts and sends to donor, with the ability for administration to print and/or re-send receipts
• Installation and configuration
• Customization and branding
• Integration
• Moneris Hosted PayPage integration (PCI DSS-compliant payment processing in Canada)
• On-going software support
• Upgrades and new development
• Consulting and training
• Hardware